Terms of Service

  • Last updated: [DATE]

    1. General Overview
    These terms and conditions (“Terms”) govern your use of the website plumastep.com (the “Site”) and any purchases you make through it. By accessing or using this Site, you agree to these Terms. If you do not accept these Terms, please do not use the Site.

    2. Company Information
    The Site is operated by OÜ MAITRADEEU, a private limited company registered in Estonia under registration number 17352002, with its registered address at Tornimäe tn 5, 10145 Tallinn, Estonia (“we”, “us”, or “our”).

    3. Products and Prices
    We strive to ensure that all products and pricing information displayed on the Site are accurate.
    However, we reserve the right to modify or withdraw any product at any time without prior notice.
    Prices are shown in USD and unless otherwise indicated, are inclusive of any applicable taxes, excluding shipping, import duties or additional regional fees.

    4. Ordering Process
    When you place an order, you submit an offer to purchase the selected product(s).
    We may accept or reject your offer at our discretion. Once we confirm payment and you receive a confirmation email, the contract between you and Comfy Shoes comes into effect.

    5. Payment
    Payments are processed through secure payment gateways including Shopify Payments and PayPal.
    You are responsible for providing valid payment information and ensuring that you have sufficient funds or credit.

    6. Delivery and Shipping
    Please refer to our Shipping Policy for more details about shipping times, costs and responsibilities.
    Our estimated delivery timelines begin only after payment has been confirmed.

    7. Returns and Refunds
    Please refer to our Refund & Return Policy for details on eligibility, proof of purchase, returns steps and refund timing.

    8. User Obligations
    You agree to use the Site in compliance with these Terms and all applicable laws and regulations.
    You may not use the Site for illegal activities, introduce harmful code, or otherwise interfere with the Site’s operation.

    9. Intellectual Property
    All content on the Site including text, graphics, logos, icons, images, and software is the property of Comfy Shoes or its licensed partners and is protected by applicable intellectual property laws.
    You may not reproduce, distribute, modify or use any part of the Site for commercial purposes without our express permission.

    10. Limitation of Liability
    To the fullest extent permitted by law, Comfy Shoes shall not be liable for any indirect, incidental, or consequential damages, including loss of profits or data, arising out of your use of the Site or purchase of products from the Site.

    11. Governing Law and Dispute Resolution
    These Terms shall be governed by and construed under the laws of Estonia.
    Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Estonia.

    12. Amendments to Terms
    We may update these Terms at any time.
    Any changes will be posted on this page with a revised “Last updated” date.
    Your continued use of the Site after any modifications constitute your acceptance of the updated Terms.

    Contact Information:
    Email: info@plumastep.com